Products

Support Fusion's products enable companies to organize their business process management practices without over investing in unnecessary technology and infrastructure. Built on our "no code, no consulting" Service-Oriented Architecture, Support Fusion's products can get your organization jump-started with the industry's most easy-to-use, scalable, highly adaptable solution that will grow with you as your corporate needs evolve. Whether hosted by us or an on-premise installation within your organization, Support Fusion puts control of your business process management in your hands rather than in the hands of third-party consultants focused on long-term implementations, often with little or no long-term value.

Please review our offerings below or click here to view the general feature set in order to learn more about Support Fusion's products.

SF Suite Enterprise

SF Suite Enterprise combines each of the product solutions into a comprehensive system that enables complete end-to-end business process management. SF Suite Enterprise can automatically initiate, monitor, transfer, notify, and report on all phases of your business processes anywhere, anytime. More.

Process Manager

SF Suite Enterprise: Process Manager completely changes your corporate productivity by providing easy-to-use yet powerful tracking capabilities for any process in your business using Support Fusion's Dynamic Forms capability. Combine Case Tracking with Workflow Management and your company can realize an immediate return on investment. More.

Workflow Manager

SF Suite Enterprise: Workflow Manager enables automatic transfer, assignment, alerting, and reporting using a simple point-and-click interface. Unlimited workflows can be setup and assigned on a role-by-role basis to enable full control over how business processes will unfold throughout the lifecycle. More.

E-Mail Manager

SF Suite Enterprise: E-Mail Management is the fastest way to introduce automation into the business process management lifecycle. SF E-Mail Management eliminates time-consuming, redundant processes by combining monitoring capabilities with automation to create a completely seamless business process. More.

Knowledgebase Manager

SF Suite Enterprise: Knowledgebase Manager enables organizations to realize an unprecedented return on investment based on the rapid deployment capabilities associated with creating, deploying, and maintaining business process management knowledgebase assets. More.

Reporting & Analytics

SF Enterprise:Reporting & Analytics provides a reporting infrastructure that is as simple as point-and-click, or can be optionally augmented and utilized by reporting experts in your organization to include complex SQL components to achieve highly advanced reporting. Tables are combined into pre-configured "views" to eliminate the need to understand database models. More.