Support Fusion's Free option is focused on businesses that are not ready to commit to a full blown software solution or are not sure how a support system can help their business.
The Free Option includes:
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100% Web-based Help Desk Hosted Solution (no software to install, all you need
is a browser)
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Unlimited Contacts - You can enter as many as you want, but only two
internal users can log in at once. Customer logins are unlimited.
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Unlimited Issues - Create as many issues as you want with an
unlimited number of activities. You can also upload documents, track
issues, and tie issues together.
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50 MB of Storage
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Unlimited Email Support - If you have questions, email us and we
will get back to you immediately using our system.
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No Advertisements
Here's how it works:
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Fill out our Free System Registration form and submit it.
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Our system will process your email and add you as a contact in our support
system.
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You will then be sent an email to verify your email address. In that email
there will be a link for you to click. Clicking this link will fire a process
to build your site.
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Once you site is complete (should take only a few minutes), you will receive
another email with information on how to access the system.
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Use the system as you want. If you have questions, you can contact us via
email.
It is that easy. No hassle, no obligation, no cost, no problem.