Founded in 2003 by James A. Cuoco
headquartered in Concord, MA, Support Fusion began with the goal of creating a
100% Web-Based Help Desk Solution that would be affordable for large, medium
and small enterprises. The solution has actually been around and in use since
Support Fusion's primary solution is now in its seventh year of service and is
used in over 23 countries. Support Fusion's solutions allow
organizations to better manage business processes, reduce costs, increase
accountability, and improve efficiency. Beyond simply providing adaptable
solutions for the market today, Support Fusion also helps customers achieve the
maximum return on their investment by providing quality support and
professional services at costs that none of our competitors can match.
Support Fusion's database-driven model and modular architecture allows its
solutions to be highly adaptable.